Communicating face-to-face using the aid of a whiteboard
is many times more effective than documentation.

goAgile Communications

Align with business goals • Create meaning • Build trust

Aligning communications with strategic goals, creating understanding for your stakeholders and building trust throughout the process will allow you to reach your objectives quicker and more effectively in a changing environment.

 The effectiveness of your communications increases the more time you spend in the same room together. This close connection is inherent to Agile methodologies. It is not enough to just communicate. It’s critical to be able to communicate to be understood and build relationships. goAgile helps both leaders and their teams enhance their communications skills—opening the way for greater understanding, motivated teams, and increased trust.

goAgile Communications Process

 #1 – Align your team and process with your goals

 Consulting that begins with understanding what your goals are and working with you and your team to make sure that both your team and process align with your business or strategic objectives. A solutions-focused team workshop kicks off the process – creating real value as the team digs into how they want to work toward the goals, resulting in greater positivity and ownership. Next, we work together to create an Agile plan that makes actions and responsibility visible. If needed, the consulting continues to mentor the team as they work toward goals.

#2 – Create messages that are meaningful for your customers & stakeholders

Once the team, project or organization has developed their strategy and understands their objectives, it is critical to be able to communicate the benefits of the project along with the progress being made. The consulting engagement focuses on helping the team communicate their messages effectively – answering the “why should anyone care” question and improving the form and delivery of the messages you want to communicate. We use workshops to gain understanding of the benefits, obstacles and then forming the key message(s) in a way that creates meaning for stakeholders. We then plan ways to make the benefits and progress of the project more visible to all stakeholder groups.

#3 – Build trust inside and outside your team

 Creating connections that build trust in the organization requires understanding of the process, a motivation to continue to “do what is promised,” and to take the time to build relationships that create value in the organization. We begin with a series of workshops to create understanding about how these relationships build trust and the techniques that can be used to do this. We pay particular attention to the perspective of introverts (those getting their energy from within) and offer ways to help them create these connections. The coaching may continue by mentoring individual team members on how they can maintain these relationships, or by mentoring teams to improve their working relationships across teams. This result is that the organization appreciates individual/team work situations and it creates more joy of work overall.